Owner FAQs
Answers to your frequently asked questions
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Do you offer direct Deposit?
Yes we offer direct deposits, your monthly draw will be deposited directly into your bank account. E-payments can be set up via the owner’s portal or by calling our office. -
How much money do you hold in reserve?
We do not hold any money in reserve. If there are any bills to be paid on your behalf we will pay them from the rent. If the property is vacant or balance exceeds rent additional funds will be requested. -
What are your fees?
We have a simple fee structure with no sign up fees, processing fees, administrative fees or cancellation fees. Our fees consist of a management fee of 10% of rent collected and a leasing fee of half of one month’s rent to find new tenants. -
Can I cancel my management contract?
Yes anytime, Our Management Agreement is a Month to Month agreement that auto renews each month unless cancelled by either party. If you are un happy with our services for any reason you can cancel any time with No penalties. -
Do I still pay when the property is vacant?
No there is no fee while the property is vacant unless the property owner Holds the property off the market for extended periods of time 60 days plus. In which we charge a min $75.00 fee to oversee the property pay bills etc. -
Are there any miscellaneous or hidden fees?
No, We have a very simple fee structure with no hidden fees. -
If I want to list my property, do I have to sell it with you?
No, We do offer Real Estate sales to our existing customers but you are in no way obligated to sell you property thru us and No fees will be charged unless you decided to sell the property using one of our agents. -
How do you collect rent from tenants?
All rent is collected from the tenant thru our tenant portal. There are several options available to them including paying in Cash at local stores like Walmart and Amscot. -
How do you handle rent collection for tenants paying late?
We are very strict in our rent collection procedure. Rent is due on the 1st and considered late on the 2 nd. Starting on the 2nd the tenant is contacted by email and phone to discuss past due rent. If rent is still unpaid by the 10th of the month or next business day a 3 day notice is served to the tenant. -
Do you conduct property inspections?
Yes, We perform a move in and move out video inspections and a lease renewal inspection at each renewal. More frequent inspections are only completed if the is reason to believe damages or lease violations are present. -
Do you offer eviction guarantee?
Yes we do. See Link to our full list of Guarantees -
How long are your properties typically vacant?
This really depending on the market. Most properties rent fairly fast 30 days or less. If in good condition and priced correctly. We have a very aggressive marketing program and our goal is to have your property rented fast to well qualified tenants. -
What are your income and screening requirements for applicants?
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Do you upcharge for maintenance and repairs?
No Never you pay exactly what the vendor charges. -
How do you determine the rent for my property?
Rents are determined by preforming a Comparative Market Analysis. Comparing your property to what other similar properties are renting for taking into account any differences and coming up with a suggested rent amount. The property owner has the final decision. -
When will I receive my Money?
Owner draws are processed monthly on the 10th of the month or the last business day. Your Preference. -
Will you manage a property that is already occupied?
Yes, we will take over properties currently occupied previously managed by you or another management company.
